+1-855-211-0932 (ID:71260)
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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A context menu will show up. It contains thorough information about all the operations that you can perform on the given page. Each popup opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive array of instructional videos describing how to work with our Control Panel. They're designed for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you need, take a glance at our comprehensive Frequently Asked Questions database, which covers questions asked by actual people and offers real solutions. We frequently update our FAQ database with new Q&A's in order to encompass all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can touch base with our excellent team of support engineers available 24x7 and ready to assist you with any query. Each trouble ticket you open will be responded to within 60 minutes (the average trouble ticket response time being about twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 71260

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com